The Responsible
Adventure Travel Company

Rescue and Emergencies

First aid and initial support can be provided immediately on the ground by Adventure Alternative staff. There are medical clinic facilities available at small settlements such as Long Banga, Long San and Long Akah. For more serious medical treatment patients would be transported to a hospital in Miri or Kota Kinabalu.

The only two methods of travel and transport in the jungle are on foot, by boat, by helicopter and in certain locations by 4x4. Obviously certain medical conditions are either so debilitating or urgent that the first option is not practicable as an evacuation method. Helicopter evacuation is very expensive and is also dependent on favourable weather conditions and a suitable landing site. Adventure Alternative have contacts at the helicopter companies and in the case of a medical emergency we will be well placed to coordinate an efficient rescue.

The helicopter company will require a payment guarantee before they fly, this will be done by our office or expedition coordinator contacting your insurance provider, opening a case number and arranging the relevant exchanges of information and certification. For this purpose it is essential that you have the right policy and provide us with all the policy details.

From here is will be a matter of the helicopter company ascertaining that it is safe to fly to the relevant location and then flying the casualty to a nominated location, almost certainly a hospital in Kota Kinabalu at least initially. The helicopter will then be met by Adventure Alternative staff who will help to coordinate any further stages in the process.

If for any reason the helicopter is unable to fly we will use our many local staff and contacts to coordinate an alternative rescue and treatment regime.

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