Thanks for a fantastic time out here, fingers crossed I can get back out soon!
(Africamper)No nasty surprises
We give you the full price of the trip. No hidden additional charges, and no trip kitty's. Exclusions are shown up front and we make sure that the cost of the trip really does include everything from the moment you land. We do not provide airplane tickets, but we can assist with advice on how to get the best flights for each destination.
Quality satisfaction guaranteed
We're committed to bringing you the best quality trip or expedition or safari. We have a very strong network of staff in all our major destinations so that you can be sure of honesty, integrity and enjoyment from our staff. We take your safety and security very seriously and and we do not shirk our reponsibilities about that. We have risk assessments in place which can be viewed on the website. Our staff are really very good and have been working with us for many years.
Someone to talk to
With us you can always talk to someone who will help you with enquiries or anything about the trips we offer. We'll do all we can to assist you whether you're calling from home or abroad. Call us and we'll call you back and talk you through everything in your own time.
We don't outsource!- We have many years of collective experience in the main countries where we operate, and in other areas we use our own expert professional guides with an enviable combined mountaineering and expedition portfolio. When you book with us we can tell you exactly who will be looking after you in-country and who the guides will be. No inexperienced trip leaders or unknown local people in charge to worry about.
We promote tourism
We don't operate as an agency. We start up local companies in the developing countries where we operate and we offer proper full time careers to our employees abroad. This gives us a team of highly loyal staff who will ultimately give you the best trip. We operate within strict guidelines of fair employment and equal opportunity and we publish all the details on our website. This is not just an idle comment about ethical tourism, this is a long term strategy to create employment and futures, as well as positively developing the relationship between the tourist consumer and the local community.
Supporting Charity
We support the charity Moving Mountains which looks after street children in East Africa and community projects in Nepal. Moving Mountains was set up by AA Director Gavin Bate and it is our company policy to use the UK company and all the companies we operate abroad to fund the overheads of the charity and the NGO we have in Kenya. In this way all the money donated to MM goes to the beneficiaries. We encourage people to get involved with the charity while they are on holiday in Kenya or Nepal to see how we work, and to see aid work on the ground. Every person who books on an AA trip is in some way contributing to hospitals, schools, orphanages and the welfare of many hundreds of children and their families. Almost all of our employees in East Africa were once beneficiaries of Moving Mountains.
Easy does it
We are about making the online information and booking experience simple. In easy steps you can download all the information for each trip from our site, you can email us an enquiry or a booking form, and you can pay online. Or you can receive everything in the post. Our website is very informative and useful and easy to navigate. We only ask you for information that is strictly necessary to complete your reservation with us. We fully respect all data protection regulations and your personal details.
We care
we have a very caring team of people working under the AA umbrella and the MM charity, who want to give you the best trip ever, not a conveyor belt holiday but one that will be remembered as really special. From our Gap trips and career breaks in Kenya or Nepal and our special safaris, to our bigger mountaineering trips and treks to some of the really wonderful places in the world, we care about personal service and company integrity.